Privacy Policy

Last Updated: December 22, 2024

1. Introduction

Welcome to PixelTools ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services at pixeltools.app.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address, name, and profile picture (via Google OAuth).
• Payment Information: When you subscribe to a paid plan, payment details are processed securely by Stripe. We do not store your credit card information.
• Uploaded Images: Images you upload for processing are temporarily stored on our servers and automatically deleted after processing or within 1 hour, whichever comes first.

2.2 Automatically Collected Information

• Usage Data: We collect information about how you use our service, including which tools you use, processing times, and frequency of use.
• Device Information: We collect information about your device, browser type, IP address, and operating system.
• Cookies: We use cookies and similar tracking technologies to track activity on our service. See our Cookie Policy for more details.

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your images using AI models
• Manage your account and subscriptions
• Send you service-related notifications
• Improve and optimize our service
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Display relevant advertisements (for free tier users)

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: We use third-party services including:
  • Replicate.com for AI image processing
  • Stripe for payment processing
  • Google for authentication (OAuth)
  • Google AdSense for advertisements
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

5. Data Retention

• Uploaded Images: Deleted within 1 hour of upload or immediately after processing
• Account Data: Retained while your account is active
• Usage Logs: Retained for up to 90 days for analytics and service improvement
• Billing Information: Retained as required by law and accounting purposes

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Objection: Object to processing of your data
• Data Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at privacy@pixeltools.app

7. Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• HTTPS encryption for all data transmission
• Secure authentication via Google OAuth
• Regular security audits
• Limited access to personal data
• Automatic deletion of uploaded images

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

10. Cookies and Tracking

We use cookies and similar tracking technologies. You can control cookies through your browser settings. For more information, see our Cookie Policy.

11. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@pixeltools.app
• Website: Contact Form

14. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to be informed about data collection
• Right of access to your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

15. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price